Privacy Policy

Who we are

Local Locksmith (trading as Locksmith 24/7) is a locksmith service operating across South East London, Kent, Surrey, Hertfordshire, Essex, Berkshire, Buckinghamshire, and Bedfordshire. Our website address is 24-7-locksmith.co.uk.

For any privacy-related queries, contact us at info@local-locksmith-247.co.uk or call 07723 514895.

What personal data we collect and why

When you submit an enquiry via our contact form, we collect:

• Your name — so we can address you personally
• Your phone number — so we can call you back to arrange the job
• Your message — so we understand what you need help with
• The page you submitted from — so we know your approximate location
• The time of your enquiry — for our records

We do not collect any data beyond what you voluntarily provide in the form.

How we use your data

We use your personal data solely to:

• Respond to your enquiry
• Arrange and carry out locksmith services
• Follow up on completed work if necessary

We do not use your data for marketing, sell it to third parties, or share it with anyone outside our business.

How we store your data

Form submissions are sent to us via email. We do not store your data in a database or CRM system. Emails are retained for a reasonable period for business record-keeping and then deleted.

Cookies and analytics

This website uses Google Tag Manager (GTM) for conversion tracking to measure the effectiveness of our advertising. This may set cookies on your device. These cookies do not identify you personally — they help us understand whether our advertising is working.

We do not use cookies for profiling, remarketing, or behavioural advertising on this website.

Third-party services

We use the following third-party services:

• Cloudflare — website hosting and security
• Google Tag Manager / Google Ads — conversion tracking
• Resend — email delivery for form submissions
• Google Fonts — web fonts

Each of these services has its own privacy policy governing how they handle data.

Your rights

Under UK GDPR, you have the right to:

• Request a copy of any personal data we hold about you
• Request that we correct or delete your data
• Withdraw consent at any time

To exercise any of these rights, email info@local-locksmith-247.co.uk.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date.