Terms & Conditions
Last updated: 26 March 2026
1. About us
Local Locksmith (trading as Locksmith 24/7) provides locksmith services across South East London, Kent, Surrey, Hertfordshire, Essex, Berkshire, Buckinghamshire, and Bedfordshire. By using our services, you agree to these terms.
2. Services
We provide locksmith services including but not limited to:
- Emergency lockout assistance
- Lock changes and replacements
- Lock repairs (including uPVC door locks)
- Lock fitting and upgrades
- Security lock installation
- Insurance-approved lock fitting
3. Pricing
We aim to provide competitive, transparent pricing with no hidden costs. Where possible, we will give you a fixed price over the phone before attending. If additional work is required once on site, we will discuss this with you and obtain your agreement before proceeding.
Payment is due upon completion of the work unless otherwise agreed in advance.
4. Guarantee
All work carried out by Local Locksmith comes with a 12-month guarantee on parts and labour. This guarantee does not cover damage caused by misuse, attempted forced entry, or normal wear and tear.
5. Cancellations
If you need to cancel a booking, please let us know as soon as possible by calling 07723 514895. If we have already been dispatched to your location, a call-out fee may apply.
6. Proof of ownership / residency
For your security and ours, we may ask you to provide proof that you are the owner or authorised occupant of the property before carrying out any work. This is standard practice and protects both parties.
7. Liability
We carry full public liability insurance. However, we accept no liability for pre-existing damage to doors, frames, or locking mechanisms. If we identify any existing damage during our work, we will bring it to your attention.
Our liability for any claim arising from our services is limited to the cost of the work carried out.
8. Website use
The content on this website is provided for general information purposes. While we make every effort to keep information accurate and up to date, we make no guarantees about the completeness or accuracy of any content on this site.
9. Contact form
When you submit an enquiry through our contact form, your details are sent to us via email. We will use your information only to respond to your enquiry and arrange services. See our Privacy Policy for full details on how we handle your data.
10. Governing law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Changes to these terms
We may update these terms from time to time. Any changes will be posted on this page with an updated date.
12. Contact
If you have any questions about these terms, contact us:
- Phone: 07723 514895
- Email: info@local-locksmith-247.co.uk